Privacy Policy

1. Overview

This Privacy Policy explains how Crowell Digital Marketplace ("CDM", "we", "us") collects, uses, discloses, and safeguards your information when you visit cdmweb.store or use our embedded chat widget.

2. Information We Collect

Information you provide directly: details you choose to submit through the embedded chat widget, phone calls, or email. The website itself does not provide separate contact, lead, or appointment forms.

Information collected automatically: standard technical data such as IP address, browser type, device information, pages visited, and approximate geolocation, collected through cookies and similar technologies, including those used by the chat widget.

3. How We Use Your Information

We use collected information to respond to inquiries, prepare project scopes and proposals, coordinate requested appointments, deliver requested services, send service-related communications, improve our website and offerings, and comply with legal obligations.

4. Third-Party Service Providers

We use trusted third-party platforms to operate our business, including GoHighLevel for the embedded chat widget and standard web hosting or analytics providers. These providers process data on our behalf under their own privacy terms. We do not sell your personal information.

5. SMS & Phone Communications

If you provide your phone number, you consent to receive calls or text messages related to your inquiry and our services. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP or contacting us directly.

6. Cookies & Tracking

Our site and embedded widgets may use cookies and similar technologies for functionality, analytics, and communication purposes. You can control cookies through your browser settings; disabling them may limit certain features.

7. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. We retain personal information only as long as necessary for the purposes described in this policy or as required by law. No method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at marcus@cdmweb.store.

9. Children's Privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact

Questions about this Privacy Policy may be directed to marcus@cdmweb.store or by calling 945-777-3177. Crowell Digital Marketplace, Dallas-Fort Worth, TX.